Please email us at firstname.lastname@example.org to let us know it is coming, along with full details of the original order including delivery address and date of order.
We will issue a return number to use when returning the product
Please use secure packaging and include your name and return number with your return to help us process your refund/exchange quickly. Consider using a tracked service as we cannot guarantee your returned item will reach us. Returned items must be in original purchased condition, unused and unwashed (where applicable). Our return address is: Sleep Systems 18-20 Freyberg Rd Ruawai 0549 Northland New Zealand
Once we have received your returned item, a full refund less the cost of shipping will be issued to the original form of payment.
If the items are faulty or were sent to you in error, we will reimburse you for any postage costs you incurred returning the item/s back to us.
We will process all returns within 7 days of arrival.